Yes, HeyJoy is 100% free for all users. Our mission is to build "people infrastructure," and we believe that means everyone should have free, open, and dignified access to find the resources they need. All features, including our AI assistant "Jolly," are completely free to use, always.
No. We never sell your personal, identifiable information. Your trust and privacy are fundamental to us. All personal searches and AI conversations are kept anonymous. Our business model is based on helping communities, not selling out individuals.
We generate revenue by providing fully anonymized, high-level data insights to city planners, non-profits, researchers, and other community organizations. For example, we can show a report that says "There was a 50% increase in searches for 'warm clothing' in this zip code last month." This helps them make better decisions about where to build a new service or send resources, all without ever knowing who you are.
Joy is your smart guide to the HeyJoy network. Instead of just clicking filters, you can ask Jolly a question in plain language, like "Where can I find a free meal for my family near downtown?" or "I need legal aid for a housing issue." Jolly understands your request and instantly highlights the best, most relevant options on the map for you.
We would love to partner with you. Being listed on HeyJoy is completely free for all community service providers. Please visit our "Partners" page to submit your organization's information. Our team will get in touch to verify your services and get you set up on the map.
We believe that access to essential services is a right, not a privilege. Just like a city relies on physical infrastructure like roads and power lines to function, its people rely on a complex network of care to thrive. "People Infrastructure" is this system of shelters, food banks, health services, and community centers. Our mission is to make this system visible, connected, and accessible to everyone.
Our partners can access aggregate, anonymized reports on community needs and service gaps. For example, a city planner could see a heat map of "unmet need" by comparing the number of searches for "showers" versus the number of available facilities in that area. This data is a powerful tool for policy-making, funding allocation, and building a more effective and responsive support system.